Cancellation & refunds
Last updated: October 2026
The short version
- • Paid checkout is not open yet; beta access never starts paid billing automatically.
- • You keep full access until the end of the period you've already paid for.
- • We don't refund part-used months — cancelling stops the next charge.
- • Nothing is charged while Buddy is in private beta.
Right now: the beta is free
Buddy is in private testing and public charges are disabled. Stripe is connected in test mode; test payments are not real charges. Everything below is the policy that applies the moment paid plans switch on, and we'll email you before that happens.
The paid plan
The planned Buddy Plus price is $9.99 a month or $99.99 a year, in USD. No paid trial is currently offered. Exact Free and Plus allowances will be confirmed before checkout opens. You must explicitly choose a paid subscription to be billed.
How to cancel
Open account settingsfor billing status. Self-service cancellation is not available yet. Contact info@meetbuddy.us for help; a request is not a confirmed cancellation until the payment provider confirms it. This flow must be working before paid checkout opens.
What happens after you cancel
Your subscription stays active until the end of the billing period you've already paid for, and the renewal date shown in account settings becomes your end date. After that your account moves to the free plan. Your assignments and saved answers stay where they are — cancelling does not delete anything. If you want your data gone as well, use Delete account in settings, or read the privacy policy for how deletion works.
Refunds
We don't give partial or prorated refunds. If you cancel halfway through a month, that month isn't refunded — you simply keep access until it runs out and aren't charged again. Paid months already completed are not refundable either.
The exception is when something has clearly gone wrong on our side: a duplicate charge, a charge after you cancelled, or a billing error. Email info@meetbuddy.us and we'll look into it and aim to reply within 3 working days.
Failed payments
Payment status must come from Stripe, not a local timer. The payment-retry schedule and access rules will be displayed before paid checkout opens. A failed payment will not delete your account or saved assignments.
Questions
Ask us anything about billing on the contact page or at info@meetbuddy.us.