Cancellation & refunds
Last updated: September 2026
The short version
- • Cancel whenever you like, from your account settings, in two clicks.
- • You keep full access until the end of the period you've already paid for.
- • We don't refund part-used months — cancelling stops the next charge.
- • Nothing is charged while Buddy is in private beta.
Right now: the beta is free
Buddy is in private testing and no one is being charged. There is no payment processor connected to the site yet, so there is nothing to refund today. Everything below is the policy that applies the moment paid plans switch on, and we'll email you before that happens.
The paid plan
When billing starts, Buddy costs $10 a month after a 30-day free trial, and includes 400 study questions a month. Nothing is charged during the free trial. If you cancel before the trial ends you are never billed at all. There is always a free plan with 50 questions a month to fall back on.
How to cancel
Open account settings, find your plan, and choose Cancel. You'll be asked to confirm so it can't happen by accident. You can cancel at any time — there is no minimum term, no cancellation fee and no need to email anyone.
What happens after you cancel
Your subscription stays active until the end of the billing period you've already paid for, and the renewal date shown in account settings becomes your end date. After that your account moves to the free plan. Your assignments and saved answers stay where they are — cancelling does not delete anything. If you want your data gone as well, use Delete account in settings, or read the privacy policy for how deletion works.
Refunds
We don't give partial or prorated refunds. If you cancel halfway through a month, that month isn't refunded — you simply keep access until it runs out and aren't charged again. Paid months already completed are not refundable either.
The exception is when something has clearly gone wrong on our side: a duplicate charge, a charge after you cancelled, or a billing error. Email info@meetbuddy.us and we'll look into it and reply within 3 working days.
Failed payments
If a payment fails we try again on days 1, 3 and 5 and email you each time. Your plan only pauses after all three attempts fail, and your account and saved work are kept so you can pick up again by updating your payment details.
Questions
Ask us anything about billing on the contact page or at info@meetbuddy.us.